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NORSTAR
BCM
Business Communications Manager

Overview

Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Features

Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.

Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.

Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.

Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.

Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

NORTEL NORSTAR
A reliable telephony key system that grows with your business, enabling you to add new capabilities at your own pace and support up to 200 users.

NORSTAR 3X8
Up to 8 Users

NORSTAR CICS
Up to 24 Users

NORSTAR MICS
Up to 192 Users

Features

Scalable - Norstar grows as your business grows. It's easy to add software and hardware applications like voice messaging and digital networking. You can tailor your system to your own unique business needs - whether you have one employee or one hundred.

Improves the way you do business - Applications like desktop messaging and automatic call distribution (ACD), Norstar helps you increase employee productivity - and anticipate customer needs

Reliable - Norstar delivers one of the lowest failure rates in the industry.

Saves money - Norstar supports open standards so you can protect your existing telecom investments while benefiting from an easy-to-use solution that eliminates the need for time consuming and expensive training

#1 in the world - More people buy Norstar than any other voice solution. You'll find Norstar telephones on the desks of more than 14 million people in more than 80 countries around the world.

High bandwidth to the desktop enables use of applications such as ISDN, DSL and Computer Telephony Integration (CTI).

Scalable, integrated applications include desktop messaging, fax messaging, digital networking, private networking, CTI, and call centers.

Digital technology creates a platform for current and future PC-based applications.

High-quality solution delivers a Mean Tested Time Between Failure (MTBF) rate of over 100 years.

Modular, scalable design of Norstar systems offers solutions for a business' needs today, as well as a migration path to meet the needs as a business grows.

 

 

 

 

 

 

Products

 

AVAYA IP OFFICE

 

NORTEL MERIDIAN

 

NORTEL BCM

 

SPLICECOM MAXIMISER

 

SIEMENS HIPATH 3000

 

CTI PROTEUS

 

OAK VOXBOX

 

RIELLO UPS

 

VOICE RECORDING

 

CISCO

 

MITEL 3300

 

NORTEL CS1000